Privacy Policy
Thank you for shopping at internationalcellars.com.au
International Cellars is committed to complying with the Privacy Amendment (Private Sector) Act 2000, which commenced in December 2001, and the privacy provisions of all applicable legislation. This privacy policy covers all personal information we hold, that is, information, or an opinion, about an individual, whose identity is apparent, or can be reasonably ascertained, from that information or opinion. This includes information we have collected from people through our stores, over the phone through our Customer Service Centres and over the Internet.
The policy also covers personal information that we have sourced from third parties.
If you have any questions about this privacy statement, or the content or practices of our website, you can contact Internationalcellars.com.au directly at:
International Cellars Privacy Policy
222 Hamilton Road
Fairfield West NSW 2165
Australia
When we collect personal information from an individual, we will ensure that we do so in a fair manner and that we let the individual know where and how to contact our organisation. We will only collect information that is necessary for one or more of our functions or activities.
How we collect and use your Personal Information:
We do not collect personal information when you visit our website unless you log on, place an order, register with us, or provide us with feedback.
When you place an order you will be asked to log on and we will ask you for the following personal information: your name, email, mailing address, delivery address and any special delivery instructions, phone number and date of birth. Information from the Checkout is provided to our delivery agents so we can send you your order. We may also need to provide your details to data maintenance providers and call centres.
NSW legislation states that we are required to collect your date of birth details, for all orders delivered in NSW. We also collect date of birth details for all other deliveries, to verify that you are over 18 years.
When you register on our website, we will ask you your name, email, phone number and date of birth and will ask you to nominate a password.
When you submit feedback or questions via email, or contact us for information about our website, we will request your name and email. We use this information solely to respond to your enquiries.
When you enter a contest or other promotional feature, we may ask for your name, address, and email so we can administer the contest and notify winners. We may also require that your name be published in the event that you win a contest. We may ask for other information to enable us to improve our website or to send you special offers.
Our website contains links to other websites. Internationalcellars.com.au is not responsible for the privacy practices or the content of other websites.
Cookies
A cookie is a small amount of information sent from a Web server to your computer. To better serve you, we use cookies to reduce the time required to submit purchase requests.
We also use cookies to retrieve certain information you previously provided to Internationalcellars.com.au, so that you do not need to re-enter this information every time you shop at our website.
This information can only be accessed when you enter your email and password. No other company has access to our cookies. We do not use the cookie to track your Internet activity once you leave the Internationalcellars.com.au website.
We track our customers’ movement around the website for our own website research and improvement purposes only. No other personal details are collected from this research. We do not currently nor do we plan to draw any conclusions from these statistics or attempt to create customer profiles.
Web Security
Our goal is to protect the personal information we collect and your security. All orders placed through our website are done so, in a secure environment using the latest technology.
Personal information will be managed confidentially and securely and destroyed appropriately when no longer required.
We will also monitor and implement appropriate technical advances or management processes in order to safeguard your personal information.
